Continuum of Care

About Continuum of Care

Post-acute care — often provided at inpatient rehabilitation facilities, long-term care hospitals, skilled-nursing facilities, and at patients’ homes — is vital to the health care delivery system. These providers deliver essential medical and rehabilitative services following hospital care. Hospital case managers help support, and connect patients, families, and caregivers through communication and coordination with post-acute care providers and home and community-based services. This includes the development of a discharge or transition plan that addresses the patient’s goals, needs and treatment preferences, and prepares patients and caregivers for post-discharge care.

CMS Offers Training for PAC Quality Reporting

What’s happening: The Centers for Medicare & Medicaid Services (CMS) released a web-based training course on post-acute care (PAC) quality reporting programs (QRPs) for the 2025 fiscal and calendar years.   

What else to know: The course provides an overview of key updates to PAC QRPs for all PAC settings, including inpatient rehabilitation facilities (IRFs), long-term care hospitals, skilled-nursing facilities, and home health agencies.   

Summary: CY 2025 Home Health PPS Proposed Rule

What’s happening: A members-only summary, prepared by Health Policy Alternatives, Inc., of the calendar year (CY) 2025 home health prospective payment system (PPS) proposed rule is available. 

What else to know: Comments on the proposals are due to the Centers for Medicare & Medicaid Services by Aug. 26. 

HQI Quality Quarterly Highlights Data-Driven Patient Safety Strategies

What’s happening: The July edition of Quality Quarterly explores why effective patient safety strategies are grounded in the timely collection and analysis of data and examines the rise in sepsis mortality rates in hospitals. 

What else to know: Quality Quarterly is intended to support the work of patient safety professionals by providing information on clinical developments, new technologies, and peer learning opportunities.   

CHA Comments on DMHC Network Adequacy Standards

What’s happening: CHA continues its work to hold insurance companies accountable for providing timely, comprehensive patient care. Last week, CHA submitted a letter to the Department of Managed Health Care urging it to expand network adequacy standards to reflect patients’ current health care needs and hold plans accountable for making those life-changing, lifesaving services available.  […]

Office of Inspector General to Examine Medicare Advantage Use of Prior Authorization for Post-Acute Care

What’s happening: The U.S. Health and Human Services Agency has announced that the Office of Inspector General (OIG) will investigate the use of prior authorization for post-acute care services by Medicare Advantage (MA) plans.   

What else to know: CHA members have reported that they encounter significant challenges in obtaining authorizations from MA plans for access to the most appropriate level of post-acute care (PAC).  

DMHC Provides Additional Guidance Regarding Post-Stabilization Care Requests

What’s happening: The Department of Managed Health Care (DMHC) has issued All Plan Letter (APL) 24-012, which reminds plans that they may not require a hospital to make more than one telephone call to request authorization to provide post-stabilization care to plan members.   

What else to know: The APL reiterates the requirements of Health & Safety Code 1371.4, which states that plans must provide hospitals with one telephone number to serve as the point of contact for 24-hour access for post-stabilization authorization requests. Plans may not require a hospital to contact the plan in any way other than the plan’s designated phone number.   

Congress Reintroduces Legislation to Streamline Prior Authorization

What’s happening: Congressional leaders have reintroduced bipartisan legislation to address concerns regarding prior authorization (PA) and timely access to care for beneficiaries enrolled in Medicare Advantage (MA) plans.   

What else to know: The Improving Seniors’ Timely Access to Care Act would establish an electronic PA standard, reduce the amount of time a health plan is allowed to consider a PA request, and require MA plans to report on their use of PA, including rates of approvals and denials.  

CMS Issues Guidance on New Staffing Requirements

What’s happening: The Centers for Medicare & Medicaid Services (CMS) has issued updated guidance to state survey agencies and providers regarding facility assessment requirements for long-term care facilities.     

What else to know: The revised guidance updates the survey and assessment process as implemented under the Minimum Staffing Standards for Long-Term Care Facilities and Medicaid Institutional Payment Transparency Reporting final rule.