Clinical Care

About Clinical Care

California’s hospitals are dedicated to providing high-quality, safe, and person-centered health care. This wouldn’t be possible without the clinical services hospitals provide, which include emergency care, surgery, X-ray/radiology, laboratory services, and behavioral health care. The care that hospitals provide is shaped by their communities’ needs.

DHCS to Host July 30 Town Hall on Enrollment Requirements for Pharmacy and Medical Billing Claims

What’s happening:  The Department of Health Care Services (DHCS) will host a town hall on July 30 at 9:30 a.m. (PT) to explain Ordering, Referring, and Prescribing (ORP) enrollment requirements for claims across both pharmacy (Medi-Cal Rx) and medical (CA-MMIS) billing systems. While event registration is currently full, interested members should join the waitlist — CHA...

A Burn Survivor’s Journey to a Nursing Career

After surviving severe burns from a flash fire, Lauren Polzin found her calling in one pivotal moment during a difficult hospital stay. While enduring a painful bandage change, she watched a Torrance Memorial Medical Center Burn Center nurse comfort her distressed mother with a spontaneous hug. The nurse’s act of compassion left a lasting impression, inspiring Polzin to pursue a career in nursing so she could provide the same support and comfort to patients and families facing traumatic experiences.

Immediate Action Needed for Prescribers: Ensure Enrollment as Medi-Cal FFS Provider

What’s happening: Claims and prior authorizations will not be processed by Medi-Cal Rx if the prescribing health care provider is not enrolled in Medi-Cal fee-for-service (FFS) with a Type 1 National Provider Identifier. Prescribers not yet enrolled should immediately submit their Medi-Cal provider enrollment application via the Provider Application and Validation for Enrollment page. 

Two Sisters, One Triumphant Transplant

Elisabeth Lucien’s diagnosis with Hodgkin’s lymphoma led to a lifesaving bone marrow transplant at UC Davis Comprehensive Cancer Center — one made possible by her sister, Rebekah Fenton. Her sister’s generosity not only helped bring Lucien into remission, but also inspired Fenton’s career in adolescent medicine at UC Davis Health.

Pepperdine Athlete Is Playing His Heart Out

Dylan’s journey began with a life-threatening diagnosis: four congenital heart defects that required expert care. His family found that care at CHLA’s Heart Institute, where Dylan received the treatment he needed to grow and thrive. Now 19, he’s channeling that resilience into life as an athlete on Pepperdine University’s men’s volleyball team.