Holding Insurers Accountable

About Holding Insurers Accountable

Patients deserve access to health care without unnecessary barriers from their insurance companies. But with 94% of the commercial health insurance market controlled by just six companies, health insurance companies have enormous power in California — and they increasingly use that power to deny enrollees access to care or even refuse to pay for care that’s already been delivered, all while padding their bottom lines. CHA is advocating for increased oversight and accountability to ensure commercial insurers meet their basic responsibilities to patients.

In 2023, CHA filed a lawsuit against Anthem alleging that it failed to ensure timely care for its beneficiaries. Read the latest here.

CHA also participates in the American Hospital Association’s Vitality Index, a key advocacy tool that tracks claims data. Learn more.

State Taking Steps to Hold Commercial Insurers Accountable

There is positive movement on new state regulations and standards to strengthen oversight of commercial insurance companies and compel them to provide the health care services people need. This comes after years of continuous CHA advocacy with the Department of Managed Health Care, calling attention to the practices of many profit-minded insurance companies that were neglecting the needs of Californians. 

AI Isn’t the Boogeyman

Earlier this week, representatives from multiple hospitals and health systems had an important opportunity at the Capitol to speak directly with key lawmakers about the value of artificial intelligence (AI) tools and the dangers of severely curbing these tested and valuable supports for health care workers.