Redundant communication refers to having multiple back-up communication modalities and is imperative in emergency preparedness planning. Past experience demonstrates that hospitals cannot depend on just one or two means for communication.
Maintaining open communication during a disaster is crucial to effective response. Learn more about primary communications channels and how to ensure hospitals have what they need to coordinate response.
As your association looks to the coming year to advance policies that support the critical services California hospitals provide, three key areas are coming into sharper focus:
This Crisis and Emergency Risk Communication Toolkit is designed to support writing and implementing a crisis communication plan that clearly defines hospitals’ goals, objectives and actions in response to a disaster. The toolkit also provides specific guidelines and instructions for communicating during emergencies. Download the Crisis and Emergency Risk Communication Toolkit
Presented by UCSF Medical Center, this session provides an overview of their notification system selection and implementation, provides details on backup strategies hospitals can use when primary notification methods fail, and shares lessons learned from recent events and exercises.