In today’s fast-paced work environments, workloads can feel overwhelming, especially when there is little time to perform tasks. Learn how one Southern California hospital has integrated Microsoft 365 into its Emergency Management (EM) program to streamline workflows, including:
- Establishing a virtual Hospital Command Center on Microsoft Teams
- Developing electronic forms for disaster status reports
- Automating action item tracking using Microsoft Lists and Power Automate
By attending this session, every organization can learn how to leverage their existing technology similarly to work smarter, not harder.

Erika Cheung, MSN, RN, CPN
Manager, Emergency Management
Children’s Hospital Los Angeles
Erika Cheung, MSN, RN, CPN, is a pediatric nurse with a passion for disaster preparedness, response, and recovery. She currently oversees the emergency management program at Children’s Hospital Los Angeles and represents the pediatric sector in the LA County Healthcare Coalition. Her expertise also includes special pathogens readiness, and she participates in several national workgroups, including the Pediatric Pandemic Network (PPN) and the National Emerging Special Pathogens Training and Education Center (NETEC). Erika’s enthusiasm for developing sustainable processes has bolstered not only CHLA’s preparedness but that of Southern California and beyond.
- CHLA Process Summary – AARs and Action Item Trackers
- CHLA Process Summary – EM Duty Officer Protocol
- CHLA Process Summary – Email Templates for Power Automate Flows
- CHLA Tips for Creating Evergreen Hyperlinks – Two Options
- YYYY.MM.DD – INCIDENT Documentation – CHLA Template
- YYYY.MM.DD – INCIDENT Messaging – CHLA Template
For additional assistance and other inquiries, email CHA’s Education Department at education@calhospital.org.