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FAQs: For The Public

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How long does it take for COVID-19 symptoms to appear after exposure to the virus, and what symptoms should I look for?

FAQs: Postmortem

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What do I do if my hospital is running out of space in the morgue?

You can try to lease appropriate storage space, although it is in short supply in many parts of the state. You can also call your county coroner or medical examiner. The county coroner or medical examiner has the ability to request help from the California Governor’s Office of Emergency Services if necessary. (4/9)

Can funeral homes/mortuaries refuse to accept the bodies of those who died of COVID-19?

The existing state and federal guidance does not support funeral homes, mortuaries, or death care workers refusing to accept the bodies of those who died of COVID-19. Rather, the existing state and federal guidance provides that death care workers need only follow routine infection prevention and control precautions. Read more  (4/9)

FAQs: Supplies

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What are the requirements of AB 2537, the PPE stockpile bill?

FAQs: Post-Acute Care

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What are the requirements for testing skilled-nursing facility (SNF) residents?  

COVID-19 FAQs: Employee Safety

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What are the requirements for taking the temperature of individuals, especially staff, entering the hospital?

Coronavirus Response Newsletter

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CHA’s Coronavirus Response newsletter provides news and updates on state and federal guidance, recommendations, and advocacy on behalf of hospitals and their patients. 

FAQs: Telehealth

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Can a hospital provide telehealth services using out-of-state physicians who are not licensed in California?

Yes, during the COVID-19 emergency the state Emergency Medical Services Authority has set up a quick process for hospitals to be able to use health care practitioners licensed in other states. For details, go to https://emsa.ca.gov/covid19/ . (4/10)

FAQs: Staffing

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How can a hospital get a waiver of nurse-staffing ratios?

The California Department of Public Health (CDPH) is now offering an expedited option for hospitals to flex the nurse staffing ratios. This process, which took effect immediately with the release of All-Facilities Letter 20-26.4, means hospitals can use certain alternative measures as soon as they submit the waiver request form.