2023 Disaster Planning Conference

Note: Livestreaming includes all keynote and general sessions plus select breakout sessions being held in the general session room.

8:00 – 8:45 a.m. | Check in, Exhibit Show and Best Practices Poster Showcase

8:45 – 9:15 a.m. | Opening Comments
Mary Massey, Vice President, Policy, California Hospital Association

9:15 – 10:15 a.m.  | Keynote Session — Cultivating Energy in Our Modern World
Natalie Johnson, MS, Co-founder & Chief Visionary Officer, ViDL Solutions
We know the value of caring for others and taking care of health better than anyone. But we don’t do a good job ourselves. The last few years have given everyone a gift. We have an opportunity to pause and look at how we’re doing things and re-evaluate if our strategies are working (or not). During this presentation, we’ll be challenged to make personal commitments to showing up as the best version of ourselves.

10:15 – 10:45 a.m. | Exhibit Show and Best Practices Poster Showcase

10:45 – 11:45 a.m. | General Session — Utility Response During Emergency Events
Kristen Burke, Strategic Account Manager, Brian Ambrosini, Manager of Institutional Accounts, and Tom Smith, Senior Manager, Customer Emergency Planning & Operations, PG&E
This presentation will describe PG&E’s overall Incident Command Structure (ICS) during event activations, the power outage restoration process, and will provide real-life examples of emergency events that impacted hospitals. The presentation will include an overview of the process to coordinate response safely and efficiently to an emergency event affecting gas or electrical system from planning, activation, assessment, restoration, and deactivation.

11:45 a.m. – 12:45 p.m. | Hosted Lunch

12:15 – 12:30 p.m. | Sponsored Session — Earthquake Early Warning Meets Actionable Information
Brandon Parrott, Kinemetrics, Inc.

12:45 – 1:45 p.m. | Concurrent Breakout Sessions (choose one)

1. Expanding Acute Care Capacity Due to Pediatric Surge (Pediatric – Livestream)
   Jeanette Abundis, RN, MSN, CNS, NE-BC, Senior Director – Emergency and Critical Care Services and Carole Snyder, Director of Emergency Preparedness, PIH Health Whittier Hospital
   This presentation will address how PIH Health created a comprehensive enterprise plan to support pediatric medical patient needs in the event the LA County (LAC) Pediatric Surge Plan activation or pediatric transfers for higher level of care are severely delayed due to limited capacity at pediatric hospitals or pediatric units due to overwhelming regional/national surge.

2. The Process Works: An RDMHS Panel Discussion (Disaster Planning 101)
   Patti Carter, BA, EMT, Regional III RDMHS, Sierra-Sacramento Valley EMS Agency
   The California team of RDMHS’ will speak in a panel style presentation that will feature true event examples of medical health resource requests that were filled from within and outside the region. These examples will include the challenges faced and how they were resolved.

3. UCLA’s Health Approach to Preparing for a Ransomware Attack (Cybersecurity)
   Alex Lichtenstein, Program Manager, Emergency Preparedness & Business Continuity, UCLA Health
   Learn how UCLA Health developed an executive ransomware playbook to guide leaders on the initial detection, confirmation, institutional response priorities, and decision making following a cyber-attack. Participants will gain a thorough understanding of the unique threat profile that a cybersecurity incident presents to a hospital and how to use those unique considerations in the development of a response plan.

4. Vulnerable Patient Outreach in Emergencies, Optimizing Resources (Miscellaneous)
   Tony Barker, MS, Emergency Program Manager, U.S. Dept. of Veterans Affairs, Northern CA, South Pacific VISN 21, Victoria Turner, Executive Assistant to the Deputy Network Director, U.S. Dept. of Veterans Affairs, and Peter Brewster, Director, Education, Training and Exercises, U.S. Dept. of Veterans Affairs
   The growing population of older adults in the United States with complex medical conditions are typically the most severely impacted by large-scale weather and climate disasters. A health care systems’ ability to leverage technology and optimize limited resources during an emergency is universal. Join us to learn how the Veterans Health Administration (VHA) established the Vulnerable Patient Care, Access, and Response in Emergencies (VP CARE) Program to provide standardized data tools and guidance to assist medical facilities with conducting outreach and care coordination to vulnerable Veteran populations during major emergencies.

1:45 – 2:00 p.m. | Pass Through

2:00 – 3:00 p.m. | General Session — It Takes a Village: How to Coordinate Large Scale Disaster Drills
Kathryn Ann Crow-Dollarhide, RN, BSN, CEN, CEM(r), Director Disaster Resource Center, Dignity Health St. Mary Medical Center
It takes partnership and cooperation to coordinate effective large-scale drills. Do you know your community partners and how do you get your village together to run drills that matter? Hear how one community trauma center built their disaster world in a place that has its own airport, fire department, police, and an island. Let’s make drills make a difference.

3:00 – 3:30 p.m. | Exhibit Show and Best Practices Poster Showcase

3:30 – 4:30 p.m. | General Session — When Violence is an Everyday Occurrence for Hospital Staff
Hector Alvarez, MSPsy, CTM, President, Alvarez Associates LLC
Health care workers are particularly at risk of experiencing workplace violence. The range of potential violence is broad and can include simple acts of aggression to significant acts of physical violence. As organizations work to better understand the dynamics of workplace violence, additional attention needs to be paid to the effect acts of workplace violence have on our employees and organizations.  

4:30 – 5:45 p.m. | Exhibit Show Reception and Best Practices Poster Showcase
Mingle with colleagues, enjoy hors d’oeuvres, and learn about useful products and services that can help you with disaster planning and response.

Note: Livestreaming includes all keynote and general sessions plus select breakout sessions being held in the general session room.

7:00 – 8:00 a.m. | Continental Breakfast, Exhibit Show and Best Practices Poster Showcase

8:00 – 9:00 a.m. | Keynote Session – The Joint Commission’s Emergency Management Update
James Kendig, MS, CHSP, HEM, Field Director, Surveyor Management and Development Accreditation and Certification Operations and Angela Murray, MSN, RN, Project Director, Healthcare Standards Development Division of Healthcare Quality Evaluation, The Joint Commission
There are nearly 400 Joint Commission-accredited hospitals/critical access hospitals in California.  This presentation will provide information about:

• Preparing for The Joint Commission’s Emergency Management session.
• Interpreting emergency management scoring data which can be used to identify gaps within your organization.
• Understanding the SAFER® Matrix to help your organization efficiently drive data decisions and prioritize future improvement efforts. 

The presentation will also cover topics gleaned from direct survey interaction with Joint Commission-accredited hospitals, such as preparing and drilling for evacuation, cybersecurity, and workplace violence.

9:00 – 10:00 a.m. | FEMA’s Public Assistance Grant Program: A Success Story
Charles Gibson, Internal Audit Manager and Ryan Sigel, Risk & Insurance Consultant, Sutter Health
This presentation will provide conference participants with a brief overview of the reimbursement process for FEMA’s Public Assistance Program. Sutter Health’s interactive presentation will share unique experiences and present a general framework used should your facility be eligible to submit a disaster claim (e.g., fire, flood, earthquake, COVID-19, etc.) to FEMA’s Public Assistance Grant program.

10:00 – 10:30 a.m. | Break, Raffle and Grand Prize Drawing

10:30 – 11:30 a.m. | Concurrent Breakout Sessions (choose one)

1. Pediatric Disaster Management Programs: Lessons Learned and Tools Shared (Pediatric)
   Chris Newton, MD, Professor, UCSF Benioff Children’s Hospital Oakland; Milissa Chanice, Operations Director, WRAPEM; James Marcin, MD, MPH, FAAP, FATA, Professor and Vice Chair for Research, Department of Pediatrics, UC Davis School of Medicine; and Merritt D. Schreiber, PhD, Professor of Clinical Pediatrics, Department of Pediatrics, Lundquist Institute, Harbor-UCLA Medical Center, David Geffen School of Medicine at UCLA
   Join this panel of pediatric disaster subject matter experts from the WRAPEM organization covering multiple aspects of pediatric care issues. The events of the 2022 pediatric respiratory viral surge and the lessons learned from that event will be covered, including template guidelines for pediatric contingency care standards. Experts will lead the discussion to the clear need for enhanced telemedicine and pediatric mental health services in our health care system, each to be discussed separately.
   
2. Virtual Reality for Emergency Management Training (Disaster Planning 101)
   Suzy Fitzgerald, MD, FACEP, FAAEM, Regional EM Training Director, Kaiser Permanente Northern California
   The Joint Commission and the Centers for Medicare and Medicaid require health care entities maintain “all-hazard” emergency preparedness and response capability and capacity. Leveraging virtual reality (VR) as a training modality for emergency management training holds great promise as an effective, realistic, immersive, and scalable healthcare training strategy. This session will discuss adult learning theory, emergency management training challenges and strategies, and how the use of VR for emergency management training provides an effective, efficient, realistic, and scalable alternative to traditional training methods.
   
3. Cyberattack Exercise: A Drill Like No Other (Cybersecurity – Livestream)
   Steve Shrubb, RN, Emergency Management Coordinator and Danny Asaoka, Executive Director IT, Long Beach Medical Center
   This presentation shares lessons learned from development, logistical challenges, and exercise facilitation for a multi-hospital, corporate-wide drill. It will highlight improvement planning activities from our After-Action Report (AAR). Also, this presentation will tie in our follow-up exercise (June 2023) and share challenges and insights from this event. Attendees will learn what we discovered regarding cybersecurity, as well as exercise planning for a not so typical exercise.
   
4. How Coalitions Can Safeguard Patients in Power Outages (Miscellaneous)
   Christopher Sandoval, RN, MICN, Disaster Program Manager, Los Angeles County EMS Agency and Eric Cote, Project Director, Powered for Patients
   California Initiated Public Safety Power Shutoffs to minimize the risk of wildfires triggered by power lines, forcing hospitals to rely on emergency power. Learn how hospital generator failures led the LA County Healthcare Coalition to launch an initiative to identify emergency power vulnerabilities and develop innovative solutions to close gaps. It culminated with the publication of the Healthcare Facility Emergency Power Resilience Playbook. Attendees will learn to use the Playbook to bolster hospital emergency power resilience in their jurisdictions.

11:30 – 11:45 a.m. | Pass Through

11:45 a.m. – 12:45 p.m. | Concurrent Breakout Sessions (choose one)

1. Strategies for Managing the Pediatric Winter Viral Surge (Pediatric)
   Christopher Riccardi, CHEP, CHSP, Manager, Emergency Management and Calvin Fakkema, Director of Support Services, Children’s Hospital of Orange County
   Presenters will discuss strategies for managing the pediatric winter viral surge, including implementing surge plans and decompression measures, to optimize patient flow. This presentation will also address best practices and lessons learned with the goal of equipping hospitals to be prepared to meet the inevitable pediatric winter viral surge.
   
2. Move It or Lose It: Rapid Disposition & Emergency Department Flow in Mass Casualty (Disaster Planning 101 – Livestream)
   Laura Jackson, MS EMT, Senior Manager, and M. Meredith Masters, MD, Medical Director OEM, Stanford Health Center
   Overcrowding makes Mass Casualty Incident (MCI) planning increasingly difficult for Emergency Departments. MCI plans must incorporate tactics for rapidly and safely clearing space in EDs to accommodate the influx of casualties. The goal of this planning is to provide the greatest good for the greatest number of patients, both at the hospital before the disaster and for new casualties being received. Stanford experts will review how this planning is designed and how it has been refined with years of practice at their facility.
   
3. Health Care Cybersecurity Preparedness and Response for the Enterprise and Industry (Cybersecurity)
   Greg Garcia, Executive Director, Health Sector Coordinating Council Cybersecurity Working Group, and Lisa Bisterfeldt, Program Manager, Cyber Security, St. Luke’s Health System
   Cyberattacks against the health sector are proliferating, causing loss of data, connectivity, operations, reputation, money, and ultimately, patient safety. Attendees will learn about the Health Sector Coordinating Council and the many free best practice and guidance publications the Council has created for scalable cybersecurity preparedness and response programs. Attendees will learn some best practices offered by leading health care enterprises for responding to incidents as they happen, and recovering from disruptions and maintaining business continuity. Additionally, attendees will be briefed on the importance of collective situational awareness and mutual support in cybersecurity, and how they can get involved in this national health care cybersecurity effort.
   
4. Being a READY Rural (Miscellaneous)
   Valerie Lakey, Chief Public Relations Officer, Mayers Memorial Health Care District.
   Rural communities face many challenges and resource limitations. When an emergency situation arises, it is not the time to scramble to find the lacking resources. Ideally resource needs have been identified and MOUs are put in place, ready to access if needed. Rural hospitals are a hub of the community and can lead the way in emergency preparedness collaboration and organization by establishing relationships, contacts and MOUs with business, schools, and community organizations.  

12:45 – 1:45 p.m. | Hosted Luncheon

1:45 – 2:45 p.m. | Leading Cost-Effective Disaster Exercises at a Health Care Facility
Kendall Jones, MBA-HM, MDiv, HEM  Director of Environmental Health & Safety, Riverside Community Hospital
Executive support for disaster exercises can sometimes be difficult due to competing priorities and lack of available financial resources. In this presentation, participants will learn how to lead cost efficient disaster exercises and incident responses within thematic approaches within the following scenarios: mass decontamination, active shooter, bomb threat and labor action scenarios, and will receive ready-made templates for exercise development.

2:45 – 3:45 p.m. | Active Shooter Training: Exercise Coordination with Law Enforcement and Fire Department Response
Jennifer Waldron, MBA-HCM, BSN, RN, Disaster Program Manager, and Darren Morgan, Director-Security/Disaster Services at Huntington Hospital
This presentation will share how Huntington Hospital, along with law enforcement and fire department partners, quickly and effectively planned not one, but four active shooter training exercises within our facility in just 4 months. Our education department filmed the sessions and interviewed staff to create a training video for those unable to attend, which will be shown during the presentation. We will share lessons learned and highlight how hospital leadership and our planning team worked together to ensure this training was successful for our employees while minimizing impact on hospital operations.

3:45 p.m. | Closing Comments
Mary Massey, Vice President Emergency Management, California Hospital Association

Peter Brewster
Program Manager, Strategic Planning/Quality
Veterans Health Administration Office of Emergency Management (OEM)
Mr. Brewster has served as the Program Manager, Strategic Planning/Quality for the Veterans Health Administration Office of Emergency Management (OEM) from 2013 to present. His responsibilities include strategic and operational planning, Continuity of Operations, First Receivers Decontamination Program, and VP CARE. He currently serves as a Principal on several National Fire Protection Association technical committees and supports The Joint Commission requests for input on their emergency management standard updates.

Regional Disaster Medical Health Specialists  
Regional Disaster Medical Health Specialists (RDMHS) directly support local emergency medical service agencies with disaster preparedness, response, mitigation, and recovery activities. Representatives from RDMHS Regions 1 through 6 will be present at the conference and will participate in this panel discussion.

Full Conference
*Members: $550
Associate Members and Government Entities: $550
**Nonmembers: $750

Livestream Conference
*Members: $275
Associate Members and Government Entities: $275
**Nonmembers: $375
Note: Livestreaming includes all keynote and general sessions plus select breakout sessions.

*Members are CHA member hospitals. **Nonmembers are limited to non-hospital health care providers, clinics, post-acute facilities, and consultants, insurance companies, law firms and other entities that serve hospitals. Education programs and publications are a membership benefit and are not available to eligible non-member California hospitals.

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Cancellation Policy

A $75 non-refundable processing fee will be retained for each cancellation. Cancellations must be made in writing seven or more days prior to the scheduled event and emailed to education@calhospital.org. No refunds will be given after these dates. Substitutions are encouraged. Cancellation and substitution notification may be emailed to education@calhospital.org. In the unlikely event that the program is cancelled, refunds will be issued to paid registrants within 30 days.

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Full participation in the conference is a prerequisite for receiving professional continuing education (CE) credit. Attendee must complete a post-event survey, attest to participation, and, when required, provide a professional license number. CE certificates will be emailed approximately three weeks after the conference. (Amount of CE offered subject to change.)

Compliance — The Compliance Certification Board (CCB)® has approved this event for up to 12.0 CCB CEUs. Continuing Education Units are awarded based on individual attendance records. Granting of prior approval in no way constitutes endorsement by CCB of this event content or of the event sponsor.

Health Care Executives — CHA is authorized to award 11.0 hour of pre-approved ACHE Qualified Education credit for this program toward advancement, or recertification, in the American College of Healthcare Executives. Participants in this program who wish to have the continuing education hours applied toward ACHE Qualified Education credit must self-report their participation. To self-report, participants must login to their MyACHE account and select ACHE Qualified Education Credit.

Nursing — Provider approved by the California Board of Registered Nursing, Provider CEP #11924, for up to 11.0 conference contact hours.

Risk Management — This meeting has been approved for a total of 11.0 contact hours of Continuing Education Credit toward fulfillment of the requirements of ASHRM designations of FASHRM (Fellow) and DFASHRM (Distinguished Fellow) and towards CPHRM renewal.

The Hyatt Regency Sacramento is the host hotel for the conference. Located in the heart of downtown Sacramento and across the street from the Convention Center, the Hyatt is close to numerous dining options, shopping and parks. 

Hyatt Regency Sacramento
1209 L Street
Sacramento, CA 95814
(888) 421-1442 (reservations)
(916) 443-1234

The Hyatt Regency Sacramento has rooms available at the discounted rate of $220 for all nights during the conference. For reservations, call (888) 421-1442 and mention the “Disaster Planning for CA Hospitals.” The deadline for discounted sleeping rooms is September 11. To book a room online, click here.

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Congratulations to the Best Practices Poster Showcase Winners!

• Alameda County Emergency Medical Services Agency — Patient Movement Surge PLAYBOOK: Next Generation Capable
• ENGEO — Advancement in Seismic Design of Hospitals and Healthcare Facilities
• Meals for All — Checking All the Boxes. Considerations in Disaster Meal Planning
• Pomona Valley Hospital Medical Center — Evolution of 15 to 50 to Code MCI Surge
• Redlands Community Hospital — Burnout in Healthcare Workers: Reverse the Crisis, Break the Stigma
• Stanford Health Care — Engaging Offsite Clinical Partners in Hazard Vulnerability Analysis
• Sutter Medical Center Sacramento — Code Red/Emergency Management
• Sutter Roseville Medical Center — This is Only a Drill! Using Disaster Drills to Meet the Response to the Evolution of Active Threats
• The Permanente Medical Group and Kaiser Permanente Northern California — Regional Infectious Disease Alert Strike Team for Ebola Response
• WRAP-EM — Virtual Tabletop Exercises: A Simultaneous Multiple Approach

Chair

Mary Massey, BSN, MA, CHEP, PHN, Vice President, Emergency Management, California Hospital Association

Committee Members

Tony Barker, MSHS, Area Emergency Manager, U.S. Dept. of Veterans Affairs, Office of Emergency Management

Ryan Burgess, RN, MSN, Hospital Preparedness Coordinator, Ronald Reagan UCLA Medical Center

Susan M. Fitzgerald, MD, Emergency Management Physician Lead, Santa Rosa Medical Center

Lois Husted, RN, Emergency Preparedness Officer, Queen of the Valley Medical Center

Connie Lackey, RN, Director, Emergency Preparedness, Providence Saint Joseph Medical Center

Valerie Lakey, Director, Public Relations/PIO/Safety Disaster Co-Coordinator, Mayers Memorial Hospital District

Shannon McDougal, Executive Director, City of Hope

Stephanie Meeks, Emergency Management & Regulatory Compliance Manager, Ridgecrest Regional Hospital

Mark Shirley, MS, CSP, CHMM, Director, Integrated Resiliency Management, Office of General Counsel, Sutter Health

Steve Storbakken, Director, Emergency Preparedness & Environmental Safety, Pomona Valley Hospital Medical Center

Ryan Tuchmayer, Associate Director, Disaster Preparedness & Response, Cedars-Sinai Medical Center

Showcase your products to hundreds of leading health care decision makers. We are expecting 600+ hospital administrators, emergency preparedness coordinators, disaster planners, risk managers, physicians, nurse executives, emergency department managers, safety and security personnel, and other hospital professionals from throughout the state.

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Ways to Participate

Sponsor the conference
Sponsorship opportunities are available and offer additional benefits, including free booth space at the exhibit show, complimentary conference registrations, advertising in conference app, plenty of face time with attendees and much more.

Exhibit at the conference
Showcase your product or service directly to hospitals participating in the exhibit show. With dedicated exhibit viewing time to network, you will not be disappointed!

Beyond the Booth – A La Carte Opportunities
Reserving your exhibit space is just the start of building your experience. By leveraging the beyond the booth opportunities available to you as a sponsor and/or exhibitor, you can increase your visibility and engagement with conference attendees, and maximize the return on your investment.

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Application

Requests will be processed on a first-come, first-served basis. Act quickly — we expect exhibit space to sell out.

Questions? Contact Lisa Hartzell at lhartzell@calhospital.org.

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We would like to thank your corporate sponsors for their support of the
2023 Disaster Planning Conference.

Platinum Sponsor:

Gold Sponsor:

Silver Sponsor:

Exhibitors to Date:

• 3M
• All Over Communications
• ATI Restoration, LLC
• BELFOR Property Restoration
• California Poison Control
• CDPH Office of the State Environmental Health Director Center for Environmental Health
• Cyalume Technologies
• DLX Deployed Logix
• EMSA
• Ethos Evacuation Strategies, LLC
• Everbridge
• Five Star Bank
• FORTSUSA
• GCC – Guest Communications Corporation
• Grand Canyon University
• ILC Dover
• Image Sales
• Industrial Emergency Council (IEC)
• Juvare
• Kinemetrics, Inc.
• Meals For All
• ORAU
• Parker, Smith & Feek
• PG&E
• PrepICS
• ProPac, Inc.
• ReddiNet
• RRS Patient Decontamination
• Sacramento County Office of Emergency Services
• Sutter Paws-On-Call
• Veoci
• VeriCor, LLC
• Volanti Displays
• Western Shelter