CHA News

Upcoming Conference Examines Patient Perspective in Post-Acute Care Recovery

For CNOs, COOs, CFOs, strategic planning officers, post-acute and skilled-nursing staff, case managers

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CHA’s Creating Care Partnerships: Beyond the Continuum conference, March 2-3 in Pasadena, features a post-acute care patient advocate who gained insight into her patients’ experience when she became one herself.

Shortly after her retirement, hospital case manager Rowena “Ricki” Stajer suffered a serious stroke and underwent extensive treatment in both inpatient and outpatient rehabilitation. An established leader in case management and an expert in client engagement, as well as a founding member of the CHA Center for Post-Acute Care, Stajer’s patient experience provided her with new and unique insights into the importance of an effective patient/clinician partnership and the value of patient engagement in achieving desired outcomes.

At the conference, she will present a session featuring her extraordinary outlook on how to achieve desired outcomes by enlisting the patient’s perspective for a path to recovery.

The day-and-a-half long conference program emphasizes effective care transitions and value-based care, and offers continuing education. Other sessions will highlight modern approaches to health care delivery, the impact of mental health issues, and caring for individuals experiencing homelessness. For agenda and registration information, visit