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Due to COVID-19 precautions the Enloe Medical Center Gift Shop closed March 13. It became immediately apparent that it was more than a loss in revenue — employee morale also suffered because of the gift shop closure. With employees ordering Enloe-logoed apparel that would normally be purchased in the gift shop, we began fulfilling those orders in our Volunteer Services office. It soon became clear that in between seeing patients, fitting it into their short break schedules, working NOC shifts, or working at a satellite location our staff had difficulties finding the time to pick up their orders. To accommodate them and fulfill the orders, I offered to deliver their items. Initially, I was worried that these deliveries would be time consuming, but realistically it did not take very long, and they have been so grateful for the service.
Since candy and soda have historically, been our best-sellers, I began relocating those products to our Volunteer Services office, along with some seasonal items that I then worked into our office décor. When employees reached out to us to inquire about the gift shop, we let them know that candy and soda were available for purchase at our office.