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As CHA and the Regional Associations continue to work on hospitals’ behalf to help educate about ambulance patient offload times (APOT), CHA has developed materials that members can use when talking with the public, media, lawmakers, or other key stakeholders about this issue.
These include an infographic called How an Emergency Department Works and a Myths vs. Facts overview, which give a high-level summary of what the public can expect when they come to an emergency department, explain why some offloads delays may be occurring, and seek to dispel some common misconceptions about APOT.
