CHA News

Learn about Protective Canines, Reducing Workplace Violence at CHA’s Emergency Services Forum  

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CHA’s upcoming Emergency Services Forum in Riverside will focus on topics ranging from improving ambulance patient offload times to protective dogs. 

The Dec. 7 conference is dedicated to hospital emergency department (ED) management and how it connects with emergency services and the community. 

The forum will give attendees takeaways they can use immediately in their day-to-day operations, whether it’s how to minimize workplace violence or de-escalate a tense situation. 

Topics at the conference include how protective canines in EDs can create safe environments, incorporating new performance elements found in The Joint Commission survey, and solutions to minimizing workplace violence and threats. 

Speakers include Hector Alvarez, security expert and certified threat manager, who will talk about strategies to reduce stressors at work. Additionally, a panel of Sharp Grossmont Hospital ED staff will discuss how their use of metrics is improving ambulance patient offload times and throughput numbers. 

The Emergency Services Forum takes place during Riverside’s Festival of Lights, an annual event featuring lighting displays.