What’s happening: On March 13, the Department of Health Care Services issued a memo to its contracted Medi-Cal managed care plans (MCPs) related to flexibilities to ensure delivery system stability following the Change Healthcare cyberattack.
What else to know: The memo reminds MCPs of their claims payment contractual responsibilities, including oversight of their delegated entities, and strongly encourages MCPs to take steps to support the provider community.
This includes:
- Relaxing timely claim filing requirements
- Allowing providers to submit claims through other avenues including paper claims
- Removing or relaxing prior authorization and other utilization management requirements, among other requests
