What’s happening: On Dec. 15, the Department of Health Care Services (DHCS) is scheduled to discontinue access to their current secure data portal. Hospitals download data from this portal to use for various Medi-Cal payment programs.
What else to know: Hospitals that have not done so already are required to sign up for a new, more secure data portal that includes multi-factor authentication.
Over the past several weeks, DHCS has reached out to all users of their secure data portal informing them of the need to introduce more robust security measures to their data exchange processes. Users should have received multiple emails from DHCS informing them of the change, how to sign up for the new portal, and that their access to the current portal would be discontinued.
If you did not receive an email from DHCS with this information and further instructions, or you are having challenges accessing your data from the secure site, please email ITServiceDesk@dhcs.ca.gov or call (916) 440-7000.