CEO Message

Delivering on Zero Harm Starts Now

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Every day, in every hospital in California, every person who chooses to work to deliver care to others strives to protect every patient from harm. 

Yet every day, sadly, we collectively fall short of that goal. Adverse events are an unfortunate reality of health care, and as health care leaders, it is our responsibility to do all we can to deliver error-free care to those who trust us to do so.  

In one month, the Hospital Quality Institute is offering its first annual meeting in person in more than two years in Northern California — a gathering that does more than envision zero harm in care delivery, but also provides the tools and knowledge to make that goal a reality.   

There is no cost for members to attend. HQI understands the unprecedented cost and care challenges that many hospitals are facing and has waived registration fees so that your teams can continue to grow in spite of swirling environmental difficulties. 

Attendees will hear from speakers such as Marty Makary, MD, MPH, who will speak about Creating a Culture of Quality & Safety; and Ridley Barron, who offers a unique perspective on patient safety and professional suggestions on how to improve the quality of patient care. His focus is one of hope, healing, and forgiveness for those on both sides of a sentinel event. 

Deeper sessions will run on four tracks:  

  • General Patient Safety — Street Medicine and Hospital Relationships  
  • Joy in Practice —Workforce Support Concepts and Strategies, and Engaging Clinicians  
  • Data — Using Advanced Analytics to Improve Patient Safety Event Report Analysis and Signal Detection to Reduce Harm  
  • Health Equity — Cherished Futures for Black Moms and Babies and No Safety Without Equity: Eliminating Errors in Diverse Populations  

If you’re able to, I encourage all who might benefit from this conference to consider attending — it’s an important opportunity to highlight successes, celebrate achievements, and chart a course that leads to higher-quality patient care.