On Aug. 24, the California Department of Public Health (CDPH) released All Facilities Letter (AFL) 21-33, which requests that hospitals and other licensed facilities provide contact information for a designated emergency contact and, optionally, an alternate point of contact. CDPH requests these updates from time to time through an AFL.
The AFL notes that the emergency contact can be the house supervisor or anyone designated by the facility. CHA had requested the house supervisor be acceptable as an option for hospitals that would like to make that designation. Many hospitals, for example, can provide consistent contact information to reach whoever is the house supervisor (e.g., one cell phone number that goes to the house supervisor on duty). CDPH expects that the listed contact be reachable and able to respond 24 hours a day.
CDPH also encourages facilities to provide the email address for an alternate point of contact to serve as a backup to the designated emergency contact — also a request CHA made on behalf of hospitals.
To submit contact information, CDPH requests that hospitals use CDPH Facility Emergency Contacts Survey Web App. Using this tool, input the name of the hospital and then submit the contact information for it.