Hospitals strive to create an environment where all patients, visitors, and employees feel safe, supported, and respected. But how do you know if your hospital is truly meeting those needs?
One way is to participate in the upcoming Healthcare Equity Index Survey from the Human Rights Campaign. This biennial survey evaluates and scores health care facilities on detailed criteria falling under four central pillars:
- Foundational Policies and Training in LGBTQ+ Patient-Centered Care;
- LGBTQ+ Patient Services and Support;
- Employee Benefits and Policies; and,
- Patient and Community Engagement.
Join this webinar to learn more about the survey and how the information obtained can be used to advance efforts to provide equitable care to all your patients. You will also hear from two hospital members discussing their experiences with the survey and how they have implemented changes to better serve their LGBTQ+ community and employees.
Topics to be discussed include:
- Healthcare Equity Index Survey background
- Preparing to answer survey questions
- Using the feedback provided following the survey
- Utilizing the survey results to promote your health care services within your community
- Improving your policies to become an employer of choice
Antionette ‘Annie’ J. Caruso
Chief Administrative Officer
Office for Health Equity, Diversity, and Inclusion
UC Davis Health
Annie Caruso (she/her) currently serves as the Co-Chair of the UC Davis Health Vice Chancellor’s LGBTQ+ Advisory Council and the Improving OUTcomes Conference, and also is the Chief Administrative Officer in the Office for Health Equity, Diversity and Inclusion (OHEDI) at UC Davis Health. She has been a UC Davis Health employee since 2005 in various roles before joining the OHEDI team in 2020. Annie has been an active advocate at UC Davis Health and in the community with over 12 years of advocacy in areas of diversity, equity, and inclusion as well as in LGBTQ+ health education and inclusion efforts. In 2023 she was elected as the Vice President of the Sacramento Rainbow Chamber of Commerce Foundation Board.
Institutional Culture, Climate & Community Engagement
Director, Health & Aging Program
Human Rights Campaign Foundation
Pamela Weatherspoon, MBA
Vice President, Enterprise, Diversity, Equity, Inclusion, Engagement & Wellness
Huntington Hospital, Pasadena
For additional assistance and other inquiries, email CHA’s Education Department at email@example.com.