2022 California Hospital Volunteer Leadership Conference

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Current State of California Hospitals

Bryan J. Bucklew, President & CEO, Hospital Council – Northern & Central California
Carmela Coyle, President & CEO, California Hospital Association

Hear from two CEOs about the many challenges California hospitals have experienced over the past two years as they address COVID-19, workforce, affordability, disaster preparedness, equity, and behavioral health.


Developing the Workforce Pipeline Through Volunteer Programs

Moderator: Peggy Broussard Wheeler, Vice President, Policy, California Hospital Association
Shannon Graham, MM/PA, CAVS, Director of Volunteer and Health Career Services, Salinas Valley Memorial Healthcare System
Kathleen J. McIntire, CAVS, Director of Volunteer Services and Spiritual Care, Kaiser Permanente Los Angeles Medical Center

The shortage of health care professionals in California is deepening every year and affects every aspect of care. Unfortunately, the COVID-19 pandemic has only exacerbated the shortages.

Creating an active workforce development program is vital to feeding the future of health care providers and solutions to the workforce challenges can often be found in hospital volunteer programs.

Learn from leaders who have successfully developed and grown career pathway programs utilizing both hospital and community resources. They’ll share how making the right connections can strengthen your volunteer program and help build the hiring pipeline within your hospital. They will also share success stories about past volunteers who are now health care heroes.

To listen to the recording, select the session title.
To view session materials, select presentation.
To save a copy of the session materials, select download.


Demonstrating the Value and Impact of Volunteers

Betsy McFarland, CVA, Principal, Adisa, Executive Director, Energize, Inc.

Your ability to demonstrate the impact volunteers are making in your organization is critical to gaining the support of leadership and colleagues. Simply reporting the number of volunteers and hours they give is a very limited way to measure the impact of volunteer service. In this interactive session, we’ll Your ability to demonstrate the impact volunteers are making in your organization is critical to gaining the support of leadership and colleagues. Simply reporting the number of volunteers and hours they give is a very limited way to measure the impacts of their service. In this interactive session, we’ll explore ways to assess and demonstrate the substantive difference volunteers make in your organization. What is the real “value” of volunteering (way beyond financial return-on-investment)? Learn how to generate reports and share the impacts that impress, educate, and influence a wide range of stakeholders – and gain data that give recognition to volunteers and attracts new recruits.


Understanding Joint Commission Standards | The Power of One – Volunteer Edition

Gail Weinberger, M.A., Director, Stakeholder Relations, Accreditation and Certification Operations, The Joint Commission

Hospital volunteers and volunteer programs are subject to many Joint Commission standards. Learn which standards are relevant to hospital volunteers and how to put approved processes in place to remain in compliance. In addition, learn how these standards will be assessed during a survey and the emerging issues that can affect the delivery of health care.


Parliamentary Essentials for Active Members

Sally F. LaMacchia, PRP, President, California State Association of Parliamentarians, Owner, Prime Parliamentary Services

The session is designed to increase parliamentary knowledge, build confidence, and review general meeting rules. The educational session includes short presentations; and there will be time for Q&A.

  • What does a parliamentarian do?
  • Active membership skills
  • Say it now – this is how

Hospital Gift Shops Views and Voices: Agile Retail, Our Story of Uneven Recovery

Moderator: Lilly Stamets, Principal, Premier Retail Consulting
Cheryl Call, CAVS, Manager Volunteers, Gift Shops, Hospitality and Chaplaincy, Intermountain Healthcare
Kathleen J. McIntire, CAVS, Director of Volunteer Services and Spiritual Care, Kaiser Permanente Los Angeles Medical Center
Sylvia Walker, Manager Volunteer Services, Kern Medical

In this age of Agile retail, it’s important to understand how hospital gift shops have continued to serve their hospital communities during these unprecedented times. Engage with a panel of hospital gift shop managers for an insightful open organic discussion of the latest hospital gift shops and retail industry trends. Learn from your peers about the value of preserving your hospital gift shop and how incorporating small changes can make a positive difference in the health care system. If time allows, have your favorite merchandise available for a “show and tell” discussion.

Retail Session Sponsor
Thank You!

Volunteer Recruitment: How to Magnetize Your Volunteer Program

Follow Nicole on Linkedin
Materials available on Amazonhttps://www.amazon.com/Nicole-R-Smith/e/B07HC4JBHC

Nicole R. Smith, CVA, Volunteer Engagement/Workforce Development Specialist, Author

When it comes to recruiting volunteers, are you thinking outside of the box? It is easy to get stuck in the same recruitment cycle, which can yield the same results and be frustrating when it seems the well may have gone dry. This session will review recruitment through a different lens:

  • Where can you source volunteers?
  • How to connect with new communities
  • Preparing your current team for change
  • The importance of taking the journey one day, one step at a time
  • Why resilience will be vital in the recruitment game


Volunteer Management Software Programs


Samaritan Technologies
265 E 100 South, Suite 290
Salt Lake City, UT 84111
(801) 328-3972 ext. 2
Toll-free: (888) 904-6060 ext. 2
https://samaritan.com
[email protected]

Program Features

  • Focused on hospitals and healthcare
  • Digitize processes with powerful automations and integrations
  • Leaders in streamlined customized onboarding
  • Dedicate teams at every step – we meet with you!
  • Bulletproof Security – SOC 2 Certified
  • More than just software – We become your process improvement experts

Staff Contacts

Bruce Behymer
CEO
[email protected]

Keith Leonard
VP of Client Services & Operations
[email protected]

Cate Murphy
Corporate Relations & Client Manager
[email protected]


Volgistics, Inc.
400 76th St. SW, STE 9
Byron Center, Michigan 49315
www.volgistics.com

Program Features

  • Revamped the online volunteer portal, online application forms, and the online opportunity directory released in 2021/early 2022. Preparing to release an update to the onsite time clock module soon.
  • Reasonable monthly subscription with no startup, cancellation, or licensing fees. Cost is calculated using the Pricing page on the Volgistics website.
  • Customize and release changes in Volgistics on your own without IT involvement.
  • Separate campuses in a single account so managers only see their information while administrators see everything.

Staff Contact

David Tobias
Support Services
(616) 799-7458
[email protected]


VSys One by Bespoke Software
PO Box 12864
Albany, NY 12212
(518) 618-0746
Toll-free: (800) 517-3943
Fax: (888) 263-4348
www.VSysOne.com

Program Features

  • Software designed around best practices with input from volunteer managers and the VSys Voices (national experts in volunteer management)
  • Customize and automate your recruiting, onboarding processes, reports & communications
  • PC or Web-based options that meet your strict security standards
  • Phone & email support and live training to meet your specific needs

Staff Contacts

Melissa Bergin
Vice President of Training & Implementations
[email protected]

Lisa LaVigna
Vice President of Business Development
[email protected]

Karina Vargas, CAVS, CompTIA Project+
Solutions Architect
[email protected]


Fundraisers


Masquerade
PO Box 52252
Knoxville, TN 37950
Toll-free: (877) 415-3935 (41-JEWEL)
(865) 212-0101
www.masqueradefundraising.com

Staff Contact

Eric Bandurski
West Coast Representative
(702) 510-3128
[email protected]

Volunteer Resource | Masquerade Fundraising Super Host

Cherie’ Gamardo
Volunteer
Washington Hospital Healthcare System
[email protected]


See’s Candies
Jane L. Thompson
(916) 798-1676
[email protected]
www.sees.com

Enter your Zip Code to find your local See’s Candies rep

CAHHS Volunteer Services
1215 K Street, Suite 700
Sacramento, CA 95814
(916) 552-7544
[email protected]

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