Effective August 12, 2021 CHA Manuals are available in ePub format only
The ePub includes a PDF and access to the CHA Manuals App for mobile use. CHA members may download PDFs for all CHA manuals, from the publications download library; the free CHA Manuals App may be downloaded from the Apple App Store or the Google Play Store.
Overview
The 2021 edition has been completely revamped and updated to reflect current state and federal law.
The surveyors have arrived, unannounced, at your hospital. What do you do first? What will the surveyors do?
The California Hospital Survey Manual can help hospitals prepare for the survey process, explains how surveyors conduct their surveys, and offers tips for achieving a successful survey.
The manual covers the different types of surveys and possible outcomes, and:

- Details the survey process from start to finish
- Outlines tasks that must be done after the survey
- Describes the laws surveyors use to assess compliance
- Discusses surveyor rights and restrictions regarding access to privileged materials
- Includes sample forms, charts and instruction sheets to calculate penalties
- Provides key CDPH contact information
The California Hospital Survey Manual is the only hospital survey manual that is specific to California and explains both state and federal requirements.
A must-have for licensing and accreditation professionals and compliance officers, recommended for legal counsel and risk managers.
Click here to view a detailed organization chart for CDPH.
Contents
Chapter 1: Introduction and Background
Chapter 2: State Surveys
Chapter 3: Federal Surveys
Chapter 4: Tips for Achieving a Successful Survey
Chapter 5: After the Survey: Preparing the Plan of Correction
Forms and Appendices
Forms Policy
CHA includes hard copies of forms and appendices in its manuals for all purchasers. Electronic versions of forms, appendices, and the model compliance plan are available to CHA members for download at www.calhospital.org/forms-and-appendices.
Click here to view a detailed organization chart for CDPH.