California Hospital Survey Manual

Details the state survey process and helps hospitals prepare for successful surveys

Effective August 12, 2021 CHA Manuals are available in ePub format only
The ePub includes a PDF and access to the CHA Manuals App for mobile use. CHA members may download PDFs for all CHA manuals, from the publications download library; the free CHA Manuals App may be downloaded from the Apple App Store or the Google Play Store.


The 2021 edition has been completely revamped and updated to reflect current state and federal law. 

The surveyors have arrived, unannounced, at your hospital. What do you do first? What will the surveyors do?

The California Hospital Survey Manual can help hospitals prepare for the survey process, explains how surveyors conduct their surveys, and offers tips for achieving a successful survey.

The manual covers the different types of surveys and possible outcomes, and:

  • Details the survey process from start to finish
  • Outlines tasks that must be done after the survey
  • Describes the laws surveyors use to assess compliance
  • Discusses surveyor rights and restrictions regarding access to privileged materials
  • Includes sample forms, charts and instruction sheets to calculate penalties 
  • Provides key CDPH contact information

The California Hospital Survey Manual is the only hospital survey manual that is specific to California and explains both state and federal requirements. 

A must-have for licensing and accreditation professionals and compliance officers, recommended for legal counsel and risk managers.

Click here to view a detailed organization chart for CDPH.    


Chapter 1: Introduction and Background

Chapter 2: State Surveys

Chapter 3: Federal Surveys

Chapter 4: Tips for Achieving a Successful Survey

Chapter 5: After the Survey: Preparing the Plan of Correction

Forms and Appendices

Forms Policy

CHA includes hard copies of forms and appendices in its manuals for all purchasers. Electronic versions of forms, appendices, and the model compliance plan are available to CHA members for download at

Click here to view a detailed organization chart for CDPH.

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