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On February 2, the Centers for Medicare & Medicaid Services published a proposed rule that would require certain Medicare-certified providers and suppliers to notify their Medicare patients in writing of their right to file a written complaint with a Quality Improvement Organization. The proposed rule would also require certain Medicare providers and suppliers to provide all patients with contact information for the state survey agency if they wish to file a complaint with such agency. Further, the provider would be required to document that written notice was presented to the beneficiary or beneficiary’s designee.
The proposed rule is available at www.gpo.gov/fdsys/pkg/FR-2011-02-02/pdf/2011-2275.pdf. CHA has summarized the proposed rule in the attached regulatory advisory.
CHA is developing comments on the proposed rule and is seeking member input. Please send your comments or questions to me at akeefe@calhospital.org or (202) 488-4688, or Dorel Harms, CHA senior vice president, clinical services, at (916) 552-7574. Comments are due April 4 at 2 p.m. (PT).
