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In March, we requested responses from the questionnaire, “How is COVID-19 Impacting Your Volunteers?” and learned many hospitals suspended their programs, some modified them with limited volunteer activity, and few volunteer leaders were furloughed.
In July, we requested a status update with the questionnaire, “Assessing the Impact of COVID-19 in Hospital Volunteer Programs.” Responses indicated most hospitals were in the planning process of returning volunteers, some received additional tasks and responsibilities due to COVID-19 and gift shops were closed or open with limited operations.
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