Annual Conference

2024 HQI and Hospital Council Annual Conference

The Everline Resort & Spa, Lake Tahoe
October 20, 2024 | 1:00 - 4:00PM PT
October 21, 2024 | 9:00AM - 4:00PM PT

Advancing Innovation: Embracing AI’s Role in Patient Safety.

The journey to zero-harm care must leverage new technologies in the service of patient safety.  Artificial intelligence stands poised to bring significant change to health care –the ability to diagnose conditions earlier, to bridge language barriers, to revolutionize telehealth and discharge experiences, and more. It also raises equity and ethics questions.

With great potential comes great responsibility.

Join us as we explore the possibilities and challenges California hospitals face in deploying artificial intelligence. Hear from thought leaders and practitioners on the cutting edge how AI is already at work in health care, and where some of the greatest opportunities lie.

The information is critical, the location stunning, and the chance to connect with peers is not to be missed.

Scheduled keynote speakers:
Diana Nyad — International Long-Distance Swimming Champion/Hall of Famer

Dr. Gurpreet Dhaliwal — Univ. of Calif. San Francisco Clinician/National AI in Health Care Expert

Who Should Attend:
Hospital and health care system CEO, CFO, Chief Medical Officer, Chief Nursing Officer, Patient Safety Executives and Frontline Quality Improvement Managers.

Hospital Council Leadership Summit (non-certified sessions)

1:00 – 2:30 p.m. | Keynote | TBD

2:30 – 3:00 p.m. | Exhibitor Engagement

3:00 – 4:30 p.m. | Keynote | TBD

4:30 – 6:00 p.m. | Reception

*Agenda subject to change.

8:00 – 8:45 a.m. | Breakfast, Networking and Exhibitor Viewing

8:45 – 9:00 a.m. | Opening Remarks

9:00 – 10:00 a.m. | Opening Keynote Session | Dr. Gurpreet Dhaliwal

10:00 – 10:30 a.m. | Exhibitor Viewing

10:30 – 11:30 a.m. | Concurrent Breakout Sessions | TBD

11:30 – 11:45 a.m. | Break

11:45 a.m. – 12:45 p.m. | Concurrent Breakout Sessions | TBD

12:45 – 1:45 p.m. | Hosted Luncheon

1:45 – 2:45 p.m. | Concurrent Breakout Sessions | TBD

2:45 – 3:00 p.m. | Exhibitor Viewing & Raffle

3:00 – 4:00 p.m. | Closing Keynote Session | Diana Nyad

Dr. Gurpreet Dhaliwal (Keynote Speaker)
Dr. Gurpreet Dhaliwal is a clinician-educator and Professor of Medicine at the University of California San Francisco. He sees patients and teaches medical students and residents in the emergency department, inpatient wards, and outpatient clinic at the San Francisco VA Medical Center, where he directs the internal medicine clerkship.

Dr. Dhaliwal studies, writes, and speaks about how doctors think – how they make diagnoses, how they develop diagnostic expertise, and how they interface with technology to augment their thinking. He is a nationally acclaimed expert on artificial intelligence in health care.

Robert Imhoff (Conference Host)
Hospital Quality Institute (HQI) 
Robert Imhoff, President of the Hospital Quality Institute, has held positions of responsibility within the health care, non-profit and higher education fields. Mr. Imhoff currently serves on the executive committee of the California Maternal Quality Care Collaborative, the Board of Cal Hospital Compare and Alliance for Quality Improvement and Patient Safety (AQIPS). He is a staunch patient safety advocate.

Diana Nyad (Keynote Speaker)
25 million people worldwide rooted for Diana Nyad as she reached the Florida shore on September 2, 2013, becoming the first person to swim from Cuba to Florida. Diana’s amazing record:  110.86 miles in 52 hours, 54 minutes, 18 seconds.

A prominent sports journalist and uniquely inspiring public speaker, Diana has been inducted into the International Women’s Sports Hall of Fame and the International Marathon Swimming Hall of Fame. She accompanied President Obama on his peace visit to Havana in 2014, and “NYAD”, a feature film based on Diana’s life, was released in fall 2023.

Everline Resort and Spa
400 Squaw Creek Road
Olympic Valley, CA 96146
(530) 412-7034

The Everline Resort and Spa has discounted rooms available starting at $234 plus $40 resort fee. For reservations, call (530) 412-7034 and mention the HQI and Hospital Council Annual Meeting. The deadline for discounted sleeping rooms is September 29 based on hotel availability. Click here to book online. 

Early Bird Members: $249*
Early Bird Nonmembers: $1000*
*Early bird pricing expires on September 20, 2024.

Members: $279
Nonmembers: $1100

Members are: CHA member hospitals, members of HQI or CHPSO, and/or a member of an AQIPS PSO. Nonmembers are non-hospital health care providers, clinics, and post-acute facilities that serve hospitals.

Cancellation Policy
A $75 non-refundable processing fee will be retained for each cancellation. Cancellations must be made in writing seven or more days prior to the scheduled event and emailed to

No refunds will be given after these dates. Substitutions are encouraged. Cancellation and substitution notifications may be emailed to In the unlikely event that the program is cancelled, refunds will be issued to paid registrants within 30 days.

Special Accommodations or Questions: If you require special accommodations pursuant to the Americans with Disabilities Act, or have other questions, please call (916) 552-7637.

| Opening Keynote Session | Transforming Lives: The Heart and Soul of Health Care
Presenter: Allison Massari

A Day at the Improv: Preparing for Critical Conversations After Harm
Presenter: Dr. Tim McDonald; Deanna Tarnow

Healing After Harm: How an Organization’s Response Impacts Patient and Family’s Ability to Heal After Medical Error
Panelists: Steve Burrows; Leilani Schweitzer; Jack Gentry

Resiliency Resources – Keys to Avoiding Caregiver Burnout
Presenter: Dr. Bryan Sexton

| Closing Keynote Session | Patient Safety and System Failures
Presenter: RaDonda Vaught

As a sponsor, network with hospital decision makers, develop and build relationships, and share insights and ideas with colleagues.

Join more than 300+ C-suite executives, nurses and quality and patient safety staff members from California hospitals and health care systems. Don’t delay—sponsorship opportunities will be limited for this exclusive event.

Please contact Lisa Hartzell for sponsor-opportunity questions:

The Hospital Quality Institute and Hospital Council would like to thank our 2024 annual conference sponsors!

Hardship Waiver
The Hospital Quality Institute (HQI) recognizes the financial challenges facing hospitals that may prevent you from attending this conference. We want to help. We will offer a reduced registration fee, from $249 to $124, to the first 10 applicants who qualify for a hardship waiver. With a limited number of waivers available, we need to limit the offer to two (2) requests per facility.

To be considered for this waiver:

  • You must be a member of CHA.
  • Complete the below form by August 30.

Applicants will be notified by September 15 if they have been selected to receive the reduced registration fee.

Contact Us — Hooper, Lundy & Bookman, PC


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