DMHC Complaint and Appeals Process Webinar – Participant Information

Program originally recorded March 26, 2024.

The California Department of Managed Health Care (DMHC) has established mechanisms to resolve problems and manage complaints. While the process might not solve everything, it’s good to be familiar with what is available, how to execute the process, and know its limitations.

During this webinar, DMHC experts will provide an overview of their jurisdiction then walk through the consumer and provider complaint processes.

Topics to be covered by DMHC include:  

  • The types of insurances that can be addressed by DMHC 
  • The types of claims and issues that can be addressed 
  • How consumers and providers can submit a concern 
  • How DMHC responds to submitted concerns 

Join us to better understand DMHC’s role in the independent medical review and complaint process. 

This content is restricted to members.