CHA News

CHA to Host DMHC Complaint and Appeals Process Webinar

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What’s happening: CHA is hosting the Department of Managed Health Care (DMHC) Complaint and Appeals Process Webinar on March 26 at 9 a.m. (PT).  

What else to know: This complimentary, members-only webinar will help attendees better understand DMHC’s role in the independent medical review and complaint process. Registration is open.  

DMHC has established mechanisms to resolve problems and manage complaints. During this webinar, DMHC experts will provide an overview of their jurisdiction and walk through the consumer and provider complaint processes. 

Topics will include:   

  • The types of insurance under DMHC’s purview 
  • The types of claims and issues DMHC can address 
  • How consumers and providers can submit concerns  
  • How DMHC responds to submitted concerns