CHA News

Providers Reminded That Family Councils Must be Allowed

Applies to skilled-nursing and intermediate care facilities

This post has been archived and contains information that may be out of date.

The California Department of Public Health has released the attached All Facilities Letter 18-04, reminding skilled-nursing facilities and intermediate care facilities that they may not prohibit residents’ family members or representatives from forming a family council. The department defines “family council” as a meeting of family members, friends, or representatives of two or more residents to confer in private without staff. Facilities must not willfully interfere with the formation, maintenance or promotion of a family council, such as by discriminating or retaliating against an individual due to participation in a family council or willfully scheduling facility events in conflict with a previously scheduled family council meeting.

When a family council exists, the facility must include notice of the family council meetings in at least a quarterly mailing, and must inform identified family members or representatives of new residents of the family council’s existence. The notice must include the time, place, and date of meetings, and a contact person for the family council.

This content is restricted to members.