Californians should be able to count on their insurance companies to cover medically necessary, appropriate health care services without delays or improper denials. Yet too many patients are facing a grave and growing threat to their ability to access critical health care services due to the harmful business practices of insurers that focus on their bottom lines rather than on caring for their enrollees.
Infographic: Holding Insurers Accountable
Issue Brief: State Regulators Must Take Action to Ensure Patients Get Care When They Need It
Health care decisions should be made by clinicians, not insurance companies that profit while patients suffer.
Key Messages: Care Delayed Is Care Denied
Too many Californians must fight to access critical health care services due to the harmful business practices of many insurers.
Analysis of Statewide Survey on Insurer-Driven Discharge Crisis
Insurance company red tape, inadequate networks, and authorization denials leave patients stranded in hospitals.
On-Demand Recordings
Media Call Recording – April 23, 2024
DMHC Complaint and Appeals Process – March 26, 2024 – 59 min
Vitality Payer Scorecard: Holding Insurers Accountable – February 27, 2024 – 57 min