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DMHC Provides Additional Guidance Regarding Post-Stabilization Care Requests

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What’s happening: The Department of Managed Health Care (DMHC) has issued All Plan Letter (APL) 24-012, which reminds plans that they may not require a hospital to make more than one telephone call to request authorization to provide post-stabilization care to plan members.    What else to know: The APL reiterates the requirements of Health &...

Creators of the Vitality Index Payer Scorecard Announce Partnership with HFMA

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What’s happening: Hyve Health, the creator of the CHA-endorsed Vitality Index Payer Scorecard, has entered into a national partnership on payer accountability with the Healthcare Financial Management Association.    What else to know: CHA continues to encourage members to enroll in the scorecard tool, which will provide critical information to support CHA’s advocacy to hold insurers...

Congress Reintroduces Legislation to Streamline Prior Authorization

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What’s happening: Congressional leaders have reintroduced bipartisan legislation to address concerns regarding prior authorization (PA) and timely access to care for beneficiaries enrolled in Medicare Advantage (MA) plans.    What else to know: The Improving Seniors’ Timely Access to Care Act would establish an electronic PA standard, reduce the amount of time a health plan is allowed to consider...

News and Notes from CHA’s Communications Department

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What’s happening: CHA’s campaign to shine a light on harmful insurance company practices is performing well with its Sacramento audience.  

What else to know: As of the end of May, the digital campaign has yielded: 

Media Coverage of CHA Lawsuit Runs Statewide

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What’s happening: Statewide and national media coverage of the CHA lawsuit against Anthem Blue Cross includes print articles, news videos, and mentions on local radio stations. 

Digital Campaign Shines Light on Insurance Company Misconduct

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What’s happening: This week, CHA launched a comprehensive digital and social media campaign drawing attention to insurance companies that prioritize profits over patient care.  

What else to know: The campaign is targeted at Sacramento policymakers and complements CHA’s broader work to hold insurance companies accountable for their obligations to patients.  

Big Week for State Health Policy Advocacy

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This week, all four of CHA’s state advocacy priorities converged in Sacramento, with significant developments on each. Sharing a brief recap of this week’s activities and next steps. 

Hospital Association Files Lawsuit Against Anthem Blue Cross for Violating Patient Protection State Laws 

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SACRAMENTO (April 23, 2024) — Anthem Blue Cross, one of California’s largest health insurance companies, consistently leaves thousands of its patients stranded in hospital beds long after they have been medically cleared for discharge, a violation of California law. These victims of discharge delays are forced to stay in hospitals longer, are deprived of timely post-hospital health care services, and cause backlogs for other patients who have to wait longer for hospital beds.  

DMHC Provides Overview of Complaint and Appeals Process

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What’s happening: A recording of the March 26 Department of Managed Health Care (DMHC) Complaint and Appeals Process Webinar is now available.      What else to know: This complimentary, members-only webinar includes information about DMHC’s role in the independent medical review and complaint process. DMHC staff provided an overview of their jurisdiction and the consumer and provider...