Community Care

About Community Care

Hospitals work 24/7 to care for patients. In doing so they understand the importance of caring for communities outside the walls of hospital buildings. The social determinants of health — conditions often dictated by where people live, learn, work, play, worship, and age — all have a huge effect on a community’s health. They can significantly affect a patient’s health risks and outcomes. Hospitals recognize and work hard to address these conditions with a focus on eliminating disparities in care delivery and health outcomes through education, community benefit programs, and more.

HCAI Reminds Hospitals to Register with New Online Portal

What’s happening: The Department of Health Care Access and Information (HCAI) notified CHA that a significant number of hospitals missed the Jan. 1 deadline to register for HCAI’s new online charity care portal. 

What else to know: Hospitals must register primary and secondary representatives for HCAI to contact if it receives a patient complaint about the hospital’s charity care, discount payment, or debt collection practices.