Disaster Communications: An Overview
Maintaining open communication during a disaster is crucial to effective response. Learn more about primary communications channels and how to ensure hospitals have what they need to coordinate response.
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What is “Redundant Communication”?
Redundant communication refers to having multiple back-up communication modalities and is imperative in emergency preparedness planning. Past experience demonstrates that hospitals cannot depend on just one or two means for communication.
Toolkit: Crisis and Emergency Risk Communication
This Crisis and Emergency Risk Communication Toolkit is designed to support writing and implementing a crisis communication plan that clearly defines hospitals’ goals, objectives and actions in response to a disaster. The toolkit also provides specific guidelines and instructions for communicating during emergencies. Download the Crisis and Emergency Risk Communication Toolkit
Developing Crisis Communication Frameworks for Strategic Response
2016 Disaster Conference
Presented by UCSF Medical Center, this session provides an overview of their notification system selection and implementation, provides details on backup strategies hospitals can use when primary notification methods fail, and shares lessons learned from recent events and exercises.
California Hospital Emergency Code Survey
In 2014, the California Hospital Association surveyed hospitals about implementation of emergency codes, finding sustained progress in hospital emergency code implementation among California health care facilities.
FCC Adopts Rule to Allow Hospital Use of Amateur Radios during Disaster Drills
Consistent with the blanket waiver request submitted by the American Hospital Association (AHA), the Federal Communication Commission has adopted an order that permits the use of HAM radios during hospital disaster drills.
Ensuring Accurate Public Information in Emergency Management and Response
2016 Disaster Conference
This presentation discusses how the public information officer (PIO) is a vital part of the incident command team, charged with delivering accurate information to the right people at the right time. This session reviews the role of the PIO and presents strategies for utilizing social media for emergency communications.
Incorporating Clinics into Network Command Centers
2018 Disaster Conference
This session provides an overview of how hospitals can include clinics in their emergency operations plans, exercises, and communications to meet standards and requirements, as well as strengthen their overall emergency response capabilities.
Social Media Roles in Emergency Management
2022 Disaster Conference
The public information officer (PIO) is a vital part of the incident command team, charged with delivering accurate information to the right people at the right time. This session will review the role of the PIO and present attendees with strategies for utilizing social media for emergency communications.
What is the Government Emergency Telecommunications Service (GETS), Wireless Priority Service (WPS) and Telecommunications Service Priority (TSP) and why should hospitals be enrolled?
Hospitals may benefit substantially in achieving landline and cell communications and restoring communications after a disruption in service with and without a declared disaster.